How to Request Cancellation or Rescheduling

• Log in to your account on athlend.com.
• Go to the “My Profile” section.
• Select “My Bookings” to view your active and past bookings.
• Click on the booking you wish to manage.
• Choose the “Cancel” option available.
• Follow on-screen instructions to complete the request.

* Cancellation options are available only through the website; requests via phone or other channels are not accepted.

Refund Structure for Cancellations

• Payment gateway or banking fees will be deducted from approved refunds.
• “No-shows” and early departures are not eligible for refunds.

Refund Processing

• Refunds, where applicable, will be processed to your original payment method.
• Refunds will be completed within 7–10 business days.

Special Circumstances

• If athlend.com or the facility owner cancels your booking, you will receive a full refund.
• Special event bookings may have separate policies communicated during booking.